Is delivery discreet?
Yes. Plain brown box, no branding on the outside, sender shown as BB Trading Ltd. Card and PayPal statements show the same.
Will my order be left on the doorstep?
No. All goods ship by recorded, insured service — a signature is taken at delivery. If you're not in, your parcel is held at the local Royal Mail depot for 7 days, or 5 days for DPD.
How long does delivery take?
UK Royal Mail Tracked: 1–3 working days. DPD Courier: 1–2 working days. Southern Ireland, Europe and Rest of World: 3–5 working days. Full delivery policy.
Do you ship internationally?
Yes — to Southern Ireland, Europe, and the Rest of the World. Costs are calculated at checkout. Customs duties are the recipient's responsibility.
Can I return something?
Yes — unused, sealed items in original packaging within 30 days of receipt. Opened intimate products cannot be returned for hygiene reasons. Full returns policy.
Is my card information safe?
Yes. We don't store card details — payment is handled by PayPal, which is PCI-DSS compliant.
Where is the company based?
United Kingdom. Founded 2019. Trading as BB Trading Ltd. Returns are handled at PO Box 228, Hitchin, Herts SG4 0WW.
I'm new to all this. Where should I start?
Read A Beginner's Map of Bondage in our Journal. In the meantime, write to us at [email protected] — we're happy to suggest a starting place without judgement.