Discretion, by default
Every order ships in a plain brown box with no indication of contents on the outside. The sender shows as BB Trading Ltd — no industry-suggesting name, no descriptive line items on the label. Your card or PayPal statement reads the same.
Recorded & insured — always
All goods are dispatched by a recorded, insured service. This means parcels are not left on the doorstep, and not with neighbours. A signature is taken at delivery; if you're not in, a card is left and the parcel returns to the local depot for collection.
UK delivery
- Royal Mail Tracked. 1–3 working days. Held at the local depot for 7 days if you're not in.
- DPD Courier. 1–2 working days. Held at the local depot for 5 days if you're not in.
- Free delivery on UK orders over £20. Below that, the rate selected at checkout applies.
Southern Ireland, Europe & the Rest of the World
Royal Mail Recorded if the parcel weighs under 2kg; DPD International otherwise. Typical transit 3–5 working days. Customs duties, where applicable, are the recipient's responsibility.
BFPO (British Forces Post Office)
Royal Mail Recorded. Typical transit 3–5 working days.
If something goes wrong
Email [email protected] with your order number and we'll make it right.